Shipping policy
Processing & Shipping
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Orders are processed within 1–3 business days after payment confirmation.
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Standard shipping within the U.S. typically takes 7–14 business days.
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You’ll receive a tracking number once your order ships.
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Please ensure your shipping address is correct before placing your order — we are not responsible for lost packages due to incorrect addresses.
Returns & Exchanges
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We offer a 60-day return policy from the date of delivery.
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To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
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Proof of purchase (such as an order confirmation email) is required.
How to Start a Return
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Contact our support team at [your email address] with your order number and reason for return.
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Once approved, we’ll provide a return shipping label and instructions.
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After we receive and inspect the item, we’ll issue a refund to your original payment method within 5–10 business days.
Exchanges
If you’d like to exchange an item for a different size or variant, please reach out to us first — we’ll help you process an exchange quickly.
Non-Returnable Items
Certain products (such as clearance, hygiene-related, or personalized items) cannot be returned. Please check the product description for return eligibility.
Late or Missing Refunds
If you haven’t received a refund yet, please check with your bank or credit card company. Processing times may vary.